What name is given to the route or path through which goods move from the producer to the final consumer?
Strand 2 · Firms’ Innovative Decision-Making
Economics Year 3 Learner Material, Section 5: Channels of Distribution
Have you ever wondered how a product gets from the factory to your hands? In this section, you will dive into how goods move from producers to final consumers through different distribution channels. You will explore the methods businesses use, the agencies involved and some of the real-world challenges that affect how goods reach the market. You will also think critically about practical solutions that firms and governments can use to improve the process. To make sense of it all, you will draw on what you have already learned, like how different types of markets operate and where buying and selling take place. You have also looked at how market structures work and how firms earn profits in competitive or monopolistic environments. These earlier ideas help you understand why businesses choose certain distribution methods, what problems they face and how these systems can be made more efficient.
KEY IDEAS
• Channels of distribution are the paths and methods through which goods move from producers to final consumers, often passing through wholesalers and retailers.
• Distribution faces challenges like high transport costs, poor roads and limited storage, which make it difficult and expensive to deliver goods.
• Improving storage facilities, road networks and coordination systems can reduce delays and costs in the distribution process.
• Wholesalers, retailers and agents act as distribution agencies that help move goods efficiently from producers to consumers.
Channels of distribution are the ways or routes through which goods move from the producer to the final consumer.
In Ghana, when goods like rice from Aveyime, yams from Techiman and cocoa or phones from Tema Port are produced or imported, they do not go straight to the consumer. They pass through different people or groups called agents or intermediaries, who help move the goods until they reach the final consumer. For example, when Kasapreko produces bottles of Awake Mineral Water, they are transported from the bottling plant to regional distributors, passed on to wholesalers in places like Sunyani and Cape Coast, and finally delivered to retailers — so you can grab a chilled bottle from any kiosk or convenience store in Tamale or Ho.
Channels of Distribution
₁. Direct Channel Goods are transferred straight from the producer to the consumer without middlemen.
For example, a kente weaver in Bonwire sells woven Kente directly through social media platforms Facebook or their own WhatsApp business account. Again, Fishermen at Elmina or James Town landing sell freshly caught fish directly to households or individuals who come to buy at the shore.
2. Indirect Channel
Goods go through intermediaries or agents such as wholesalers and retailers before reaching the consumer. For example, Coca-Cola bottles soft drinks in Accra and distributes them through regional distributors and sub-distributors. Retailers such as kiosks, restaurants, etc., buy from these middlemen and sell to consumers.
Indirect channels of distribution can be put into various forms. These are
i. Three-Level Channel: Producer → Agent → Wholesaler → Retailer → Consumer
ii. Two-Level Channel (Vertical Marketing System – VMS): Producer → Wholesaler → Retailer → Consumer.
Methods of Distribution
₁. Wholesale Distribution: Wholesalers buy large amounts from producers and sell in smaller amounts to retailers. For example, wholesalers in Makola are selling bags of rice to shops.
2. Retail Distribution: Retailers sell directly to final consumers. For example, Tabletop sellers, Melcom shops.
3. E-commerce & Digital Sales: Goods are sold online through platforms like Jumia, Instagram or WhatsApp. For example, ordering a pair of shoes online and receiving them from a delivery rider.
4. Mobile Distribution: Goods are sold on the move in vans, on tricycles or by foot.
For example, Yoghurt sellers, P.K sellers in Accra traffic.
Main Agents in Distribution and Their Functions
₁. Producers They create goods by combining the factors of production or resources. For
example, Nestlé Ghana (Milo), Kasapreko Company Limited ( drinks), Akosombo Textiles Limited Functions of Producers
a. They make or create the goods and services.
b. They engage in packaging and branding of goods and services to attract buyers.
c. The set prices for the good or service.
d. They engage in intensive advertising on the all-media platform to inform and educate buyers of their product.
2. Wholesalers They buy in bulk and sell in smaller quantities to retailers. For example, a wholesale provision shop in Kejetia sells to provision shops and kiosks.
Functions:
a. They break the bulk. They buy in large quantities and sell in smaller quantities to retailers.
b. They store goods in warehouses and release them to buyers when they need them.
c. They sell to retailers on credit. They can buy on credit and pay later. This serves as a source of finance for the retailers.
d. They help in the distribution of goods on behalf of the producers. This reduces the distribution burden of producers.
e. Give feedback from retailers and consumers to producers. This will help to improve the quality of the product.
3. Retailers They sell goods and services directly to consumers in small units. For example, Kiosk owners, tabletop sellers and Supermarkets like Melcom.
Functions:
a. They sell goods in small quantities (e.g., provisions, bottles or sachets of water).
b. They bring goods and services closer to people. This makes buying convenient.
c. They provide market information to wholesalers concerning consumers’ taste and preference.
d. Retailers assist in increasing the visibility of new products by engaging in personal selling. This helps to promote the product.
4. Distributors They officially supply goods from producers to sellers. For example, Kasapreko uses distributors to transport and supply its alcoholic and non-alcoholic beverages to wholesalers and retailers nationwide. MTN uses distributors to supply airtime and SIM cards.
Functions:
a. They make sure products are all available.
b. They manage and monitor sales areas on behalf of the producer.
c. They help to promote brands locally through banners and billboards.
d. They help in handling customer complaints and also help in product improvement.
5. Agents and Brokers
They connect buyers and sellers and earn a commission for any completed transaction. For example, Real estate agents in cities like Accra or Kumasi link property owners with potential buyers or tenants. They earn a commission, usually a percentage of the sale or rental amount, once the transaction is finalised.
Functions:
a. They help in negotiating deals between producers and buyers.
b. They provide market information concerning market prices and demand patterns.
c. They earn commission on any sales made
d. They save producers from hiring many salespeople, which helps to reduce marketing costs.
6. Transport and Logistics Companies
These are companies that facilitate the transportation and delivery of goods from one location to another. For example, FedEx Ghana, DHL and Melcom delivery service.
Functions:
a. They transport goods from one location to the other.
b. They ensure goods and services reach consumers on time.
c. They offer storage and warehousing services.
d. They help to ensure that goods and services are transported between rural and urban areas.
Types of Distribution Strategies
1. Intensive Distribution: This is where goods are sold everywhere possible. For
example, Voltic bottled water is sold in shops, kiosks and by street sellers.
2. Selective Distribution: This is where goods are sold in selected outlets only. For
example, Nestlé products are sold only in selected supermarkets and pharmacies.
3. Exclusive Distribution: This is where products are distributed through a single outlet or a very limited number of outlets within a particular area. For example, Toyota cars are sold only at Silver Stars in Accra. Samsung phones are sold only in certified shops in Accra.
4. Direct Distribution: This is where the producer sells goods directly to the final consumer without using intermediaries. For example, a kente weaver in Bonwire sells directly to tourists or on social media.
Activity 5.1 Recap on Market Distribution Chain
Purpose: The purpose of this activity is to help you understand market concepts and experience the distribution process through hands-on role play and product movement simulation.
Group Size: 6 learners per group Materials needed: Small objects (stones, erasers or paper balls), Name tags, Notebook, Pen Instructions
Step 1: Group Formation & Market Recap
a. Form groups of 6 learners
b. Quickly discuss and complete the table below Market Structures and Profits:
Market Structure Type of Profit
Perfect Competition _________________ Monopoly _________________ Monopolistic Competition _________________
Step 2: Role Assignment
Each group member takes one role:
a. Producer/Manufacturer - Makes the product
b. Agent/Broker - Connects manufacturer to wholesaler
c. Wholesaler - Buys in bulk from manufacturer
d. Retailer - Sells to final consumers
e. Transporter - Moves goods between stages
f. Consumer - Final buyer of the product
Step 3: Product Selection & Setup
a. Choose a Ghanaian product (e.g., gari, soap, cloth)
b. Create name tags for your roles
c. Arrange yourselves in a distribution chain order
Step 4: Role Play Distribution Process
a. Act out your roles as the product moves through the chain
b. Pass objects representing your product from the manufacturer to the consumer
c. Each person explains their role when receiving/passing the product
Step 5: Concept map creation After the role play, create a concept map that includes:
a. Types of distribution methods used
b. Key agencies involved
c. Different channels (e.g., direct to consumer, through wholesaler, via agent)
d. Display your concept map on the classroom wall for other groups to see.
Distribution is the process of making goods and services available to consumers at the right place, in the right quantity and at the right time.
In Ghana, producers face some challenges when trying to move goods from farms or factories to the market. But there are also solutions to improve distribution.
Problems of Distribution
₁. Poor Road Network Many roads in rural areas are bad or unpaved, making the transportation of goods from the rural areas to the urban centres difficult. For example, farmers in places like Walewale or Tumu find it hard to send yams or maize to Accra because of bad roads.
2. Inadequate Storage Facilities
There are not enough warehouses or storage facilities to store goods, leaving the perishable goods to rot before reaching the consumer. For example, tomatoes from Techiman may rot before reaching the market due to a lack of cold storage.
3. High Transportation Costs
Fuel prices are high, and roads are poor, making transport expensive. This leads to higher prices for consumers and lower profits for producers.
4. The existence of many middlemen There are too many middlemen in the distribution chain. They cause an increase in prices and reduce earnings for producers. For example, a cocoa farmer in Tafo may get less income because several agents take a share of the price.
5. There is an inconsistent Power Supply Frequent power cuts affect the storage of goods, especially perishable items. For
example, Fish sellers in Jamestown may lose goods due to power outages affecting cold stores.
6. Lack of Modern Technology
Many sellers do not use digital tools like online platforms to track inventory or sell online, which slows the distribution process.
7. Insecurity and Theft
Goods can be stolen when attacked by armed robbers or damaged during transportation to urban centres. For example, trucks carrying food from the north may be attacked on highways by armed robbers.
Solutions to the Problems of Distribution
₁. There must be an improvement in transportation networks The Government should build and repair feeder roads, especially in farming areas, to make the transportation of goods from rural areas to urban centres easier and faster.
2. Provision of adequate storage facilities The government must support producers by building modern warehouses and cold rooms in key farming towns. This helps preserve perishable goods such as fruits, vegetables and fish.
3. The government should reduce transport costs and reduce taxes on fuel The government can subsidise fuel or reduce taxes on fuel and support transport unions to lower the transportation cost of moving goods.
4. Direct sales must be encouraged by producers Farmers and producers must sell directly to consumers or retailers. This will remove some middlemen in the distribution chain and increase profits. For example, a rice farmer in Hohoe can sell directly to shops in Accra.
5. Improvement in power supply There must be an adequate supply of stable electricity for cold stores and storage facilities, especially in rural markets. This will reduce the spoilage of perishable goods.
6. The use of modern technology Producers in the rural and urban areas should be encouraged to use mobile apps, GPS, online shops and inventory systems. This will make distribution easier and efficient.
For example, a fashion designer in Kumasi uses Instagram and WhatsApp to sell clothes and arrange delivery.
7. There must be an increase in security measures to protect goods More police must be deployed on highways to protect transported goods against attack by armed robbers. There must be proper and secure packing to prevent easy spoilage of goods.
Activity 5.2 Distribution Field Investigation
Purpose: The purpose of this activity is to help you investigate real distribution processes, identify challenges and propose solutions through collaborative field work and presentation.
Duration: 2 weeks (Week 1: Field work, Week 2: Analysis & Presentation) Group Size: 4-5 learners per group Materials needed: Notebook, Pen, Camera/Phone (if available), Flipchart paper, Markers Instructions Week 1: Field Investigation
Step 1: Group Formation & Site Selection (Day 1)
a. Form groups of 4-5 learners
b. Choose investigation site: local market, school canteen, shop, warehouse or small business center
c. Design your investigation questions. E.g., How do goods and services move from the producer to the consumer? What challenges are faced in the distribution process?
Step 2: Field Visit & Data Collection (Day 2-3) Visit your chosen site and investigate:
a. The distribution process used
b. Challenges encountered in distribution
c. Current solutions being used in the workplace Week 2: Analysis & Presentation
Step 3: Data Analysis
Work together to:
a. Summarise field findings in 200 words
b. Identify at least three key distribution problems
c. Describe causes and impacts of those problems
Step 4: Solution Development
Suggest two or more realistic solutions for the identified problems
Step 5: Create Presentation
Design a poster or digital slideshow to include
a. Summary of findings
b. Key problems identified
c. Proposed solutions
Step 6: Display your work Use a projector to display your poster or paste it on the classroom wall for appreciation from other groups.
As an alternative to collecting information in the field this activity might be done as online research using real case studies.
• Use Ghanaian business websites, social media pages, and local news reports to study supply chain practices.
• Focus on products like mineral water, sachet water, dried fish, vegetables, or locally produced soap.
• Choose a company like Voltic, Kingdom Books, or Blue Skies for a mini-case study.
• Virtual interviews can be organised with local retailers.
• Schedule phone or video calls with local shop owners, wholesalers, or distributors.
• Prepare a short interview guide based on your investigation questions.
• Ask about delivery schedules, supplier relationships, and distribution challenges.
What name is given to the route or path through which goods move from the producer to the final consumer?
A kente weaver in Bonwire sells woven Kente directly to customers through WhatsApp and Facebook. Which type of distribution channel is this?
Which of the following is a function of a wholesaler in the distribution chain?
Tomatoes from Techiman often rot before they reach the market in Accra. Which problem of distribution does this best illustrate?
A cocoa farmer in Tafo complains of low income because many agents take a share of the final price. Which solution from the material directly addresses this problem?
Tomato Market Survey, Techiman to Accra (per crate of tomatoes)
A market survey by the Ministry of Trade in 2024 gave the following average figures for one crate of tomatoes moving from Techiman to Accra.
| Item | Amount (GH¢) |
|---|---|
| Price paid to farmer (producer) by wholesaler | 120 |
| Transport and handling cost paid by wholesaler | 40 |
| Wholesaler's selling price to retailer | 200 |
| Retailer's selling price to consumer | 260 |
| Retailer's other costs (market toll, storage, spoilage) | 30 |
Use the data to answer the questions that follow.
State the channel of distribution shown in the data and identify two agents in it.
Calculate: (i) the wholesaler's profit per crate; (ii) the retailer's profit per crate; (iii) the farmer's share of the final consumer price as a percentage, correct to two decimal places.
Explain two problems of distribution evident from the data.
Suggest two measures the government or firms can use to reduce distribution costs and improve the marketing of tomatoes.
Discuss one advantage and one disadvantage of eliminating middlemen from this distribution channel.
Akosombo Textiles Limited (ATL) produces cloth at Akosombo and sells in Accra, Kumasi and Tamale. At present, ATL sells to wholesalers in Makola and Kejetia, who sell to retailers, who then sell to consumers. ATL is considering selling directly to consumers through WhatsApp, Instagram and Jumia, while still using wholesalers for rural areas. As a market analyst, advise the company.
Define channel of distribution and distinguish between direct and indirect channels of distribution.
Explain three functions of wholesalers in the distribution of ATL's cloth.
Analyse three problems ATL may face when distributing its cloth to rural markets in Ghana.
Suggest two ways ATL can use modern technology to improve distribution, and justify each suggestion.